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‘TO PROVIDE THE BEST POSSIBLE SHOPPING EXPERIENCE, WE ACCEPT FREE RETURNS
ON ALL ORDERS WITHIN 14 DAYS OF RECEIVING YOUR ITEMS. IF YOU ARE UNSATISFIED
FOR ANY REASON, YOU CAN RETURN YOUR ORDER. OUR WARRANTY LASTS FOR 14
DAYS FROM THE DATE YOUR ORDER WAS RECEIVED. You can view our full return policy
here

Yes! We ship to over 220 countries worldwide.
You can view our full shipping policy here.

We work hard to ensure all orders get shipped within 2-5 days of your purchase.
Shipping times vary depending on your location, you can view our estimated
transit times below:

Domestic(USA)/International

• Shipping Standard Economy (11-14 Business Days): $7.99
• Express (6-10 Business Days): $15.99

You can view our full shipping policy here

Yes, we only use 14-18k yellow gold, real .925 sterling silver, and genuine
white/black rhodium. All of our products are thoroughly tested for quality and
durability before, during and after production. We meet all regulations set by the
Jewelry Vigilance Committee.

We use 100% moissanite in all of our pieces. Moissanite's crystalline structure, like
that of diamonds, is kept together by strong covalent bonding. Moissanite has a
Mohs hardness of 9.25, which implies that diamonds are the only thing that can
scratch it. The refractive index of Moissanite is 2.65 (diamond is 2.42). This
indicates that moissanite jewelry shines even brighter than real diamond jewelry!
If you want blinged-out jewelry, moissanite is your best choice! Moissanite jewelry
passes the diamond testing since the thermal conductivity is so comparable!

Jewelry should be kept dry. Avoid exposing your items to water or
extensive/intense humidity. If your jewelry is not used frequently, keep it stored in
the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and
have a separate space for each individual piece. If your climate is humid, place a
small packet of desiccant crystals inside your storage area. Avoid storing jewelry
with rubber products. Always remove your jewelry when applying colognes,
perfumes or other chemical products.

Chlorine, especially at elevated temperatures, can permanently damage or
discolor your gold jewelry. Gently clean your gold or vermeil jewelry with a
soft polishing cloth. Be sure not to over-polish jewelry, especially vermeil,
because it can damage the finish.

Vermeil is a term used to describe high-quality jewelry that must meet the
following standards:
1.) The base metal is .925 Sterling Silver (no brass, copper, nickel, or tungsten)
2.) The gold karat must be at least 12K. We utilize 18K and 14K, depending on the
piece.
3.) The gold must be at least 2.5 microns thick. This is much thicker than
electroplating or typical gold dipped jewelry and will outlast typical gold plated
items.
*All Vermeil items are a 925 sterling silver base, except Franco and Tennis chains
which are made of a stainless steel base due to the chain style.*

The following methods of payment are accepted:

• All major credit/debit cards such as: Visa, MasterCard, American Express,
  Discover, etc.
• Afterpay (Pay in 4)
• PayPal

For more information, please visit our payments page here.

If we are unable to answer your question, please visit the Contact Us page. Be
sure to include your name, order number, and any other important information
that will allow us to better serve your request.